Terms & Conditions

NetRax provides sports-performance and visual-training products, including strobe vision glasses and related accessories, software, applications, and training resources.

NetRax products are designed as sports-performance training tools intended to support visual processing, focus, anticipation, reaction, and eye-brain coordination.

NetRax products are not intended to diagnose, treat, cure, or prevent any medical condition unless expressly stated otherwise.

You must provide accurate and complete information when placing an order on our website.

By placing an order, you confirm that:

• The information provided by you is accurate and complete.
• You are legally capable of entering into a purchase transaction.
• You will use the product only for its intended purpose.
• You will follow the product instructions and safety recommendations.

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate.

However, minor variations may occur in:

• Colour
• Packaging
• Product appearance
• Accessories
• Software interface
• Product specifications

We reserve the right to modify product specifications, features, packaging, or availability without prior notice.

All product prices displayed on our website are subject to applicable taxes, including Goods and Services Tax (GST), where applicable.

The final amount payable will be displayed during checkout.

Discount codes, promotional offers, and referral codes may be subject to specific terms and may not be combined unless expressly permitted by NetRax.

NetRax reserves the right to modify or discontinue promotional offers at any time.

An order placed through our website constitutes a request to purchase the selected product.

We reserve the right to accept or reject an order in circumstances including:

• Product unavailability
• Pricing or listing errors
• Payment issues
• Suspected fraudulent transactions
• Incorrect customer information
• Shipping restrictions

Payment must be successfully completed before an order is processed, unless otherwise agreed in writing.

If an order is cancelled by NetRax after payment has been received, the applicable amount will be refunded to the original payment method.

We ship products to locations where delivery is available.

Estimated delivery timelines are provided for guidance only and may vary due to:

• Courier delays
• Weather conditions
• Customs clearance
• Public holidays
• Incorrect shipping information
• Regulatory restrictions
• Events outside our reasonable control

For international orders, the customer may be responsible for customs duties, import taxes, local taxes, brokerage fees, or other charges imposed by the destination country.

Such charges are generally not included in the product price unless specifically stated at checkout.

Customers purchasing from outside India are responsible for ensuring that the product can legally be imported and used in their country.

Customs authorities may inspect or delay shipments.

If an international shipment is returned, refused, abandoned, or held due to customs restrictions, the customer may be responsible for applicable return shipping charges, customs charges, duties, or other costs incurred by NetRax.

NetRax Strobe Glasses are designed as a visual-performance training tool to support focus, anticipation, reaction, decision-making, and eye-brain coordination.

The glasses should be used in accordance with the instructions and recommended training guidelines provided by NetRax.

As with any visual training exercise, individual experiences may vary. Some users may initially experience temporary visual discomfort, eye strain, dizziness, mild headaches, or a feeling of visual adjustment when using strobe training. These experiences can vary from person to person and may depend on factors such as individual sensitivity, training intensity, duration of use, and familiarity with strobe-based visual training.

Users are encouraged to begin with an appropriate training level and duration and gradually progress as they become comfortable with the training.

If significant or persistent discomfort occurs, users should discontinue use and seek appropriate professional advice before resuming training.

NetRax Strobe Glasses should not be used while driving, operating machinery, or performing any activity where temporary changes in visual perception could create a safety risk.

NetRax Strobe Glasses are designed to complement sports training by challenging the visual system and supporting the development of skills such as visual focus, anticipation, reaction, decision-making, and eye-brain-body coordination.

The effectiveness of visual training can vary depending on the individual, sport, training routine, consistency, skill level, and other factors.

NetRax encourages users to incorporate strobe training into a structured and consistent training routine alongside their regular sport-specific practice.

Athlete experiences, testimonials, training examples, and performance results shared by NetRax represent individual experiences and are intended to demonstrate how the product may be incorporated into sports training. Individual results may vary.

All content available on the NetRax website, including but not limited to logos, brand names, product designs, images, videos, graphics, text, software, applications, training materials, and website design, is owned by or licensed to NetRax and is protected by applicable intellectual-property laws.

You may not copy, reproduce, modify, distribute, sell, publish, or commercially exploit our content without prior written permission.

If NetRax provides an application or software associated with the product, your use of such software may also be subject to additional software terms.

You agree not to:

• Reverse engineer the software
• Attempt to extract source code
• Circumvent security features
• Modify or interfere with the application
• Use the software for unlawful purposes

If you voluntarily submit reviews, testimonials, photographs, videos, or other content to NetRax, you grant NetRax permission to use, reproduce, publish, and display such content for marketing and promotional purposes, subject to applicable law.

We will not knowingly misrepresent a user's testimonial or experience.

To the maximum extent permitted by applicable law, NetRax shall not be liable for indirect, incidental, consequential, or special losses arising from the use or inability to use our products or services.

Nothing in these Terms limits any liability that cannot legally be excluded under applicable law.

NetRax shall not be responsible for delays or failure to perform obligations caused by circumstances beyond our reasonable control, including natural disasters, government restrictions, pandemics, wars, strikes, transportation disruptions, internet failures, customs delays, or courier disruptions.

NetRax may update these Terms & Conditions from time to time. Updated terms will be published on this page with a revised "Last Updated" date.

Your continued use of the website after changes are published constitutes acceptance of the updated terms.

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the jurisdiction of the appropriate courts in Mumbai, Maharashtra, India, unless otherwise required by applicable law.